Shipping Policy

Effective Date: July 18 2026

At Norika Studio we're all about getting your orders to you as quickly, safely and smoothly as possible. This Shipping Policy explains just how we go about processing and delivering your orders.

Order Processing

• We start working on your order usually within 1-3 business days after you've successfully paid for it.

• If something's been custom made or is a pre-order, it may take a bit longer - we'll let you know on the individual product page just how long to expect.

• We only process orders on business days (Mon-Sat) and we're closed on public holidays.

Shipping Within India

• We've got a network of trusted partners to help get your order to you, no matter where you are in India.

• Standard delivery takes around 3-7 business days but can take a bit longer depending on where you are.

• If you live in a really remote or hard to reach area, delivery might take a bit longer than we'd like.

International Shipping

• We ship to a select number of countries outside of India - it won't be to everywhere but we'll get it to where it needs to go.

• Delivery usually takes around 7-15 business days depending on the country you're sending to and how long customs takes.

• You're responsible for any customs duties or local taxes on your order - sorry but those are out of our hands.

Shipping Charges

• If you have to pay for shipping, we'll let you know how much it'll be when you're checking out and it'll depend on where you are and the size of your order.

• Keep an eye out for free shipping deals because we sometimes have them - these'll be shown up on the checkout page.

Order Tracking

Once we've sent your order off, we'll send a tracking email or text with all the details. You can use this to keep an eye on where your order is until it arrives.

Delivery Delays

We do our best to deliver every order on time but sometimes things don't go according to plan. This might be down to:

• Really bad weather

• Public holidays

• Courier issues

• Your average natural disaster

• Customs taking too long to clear your order (for international deliveries)

We're not to blame for delays caused by things out of our control like the weather or courier issues.

Incorrect Shipping Address

You're responsible for making sure your shipping details are correct when you're checking out.

If you give us the wrong or incomplete address, your order might get delayed or even never arrive. If this happens, you might get charged again for re-delivery - that'll be your responsibility too.

Failed Delivery Attempts

Our courier partners will usually try to deliver your order a few times before giving up. If they can't make it after a few goes, the package might come back to us.

We might charge you to send it out again if it comes back.

Damaged or Missing Packages

If your package arrives damaged or you think someone's been messing with it:

• Don't accept it if it looks dodgy

• Get in touch with us within 24 hours of getting the delivery - we'll need you to send over a photo of the damage for us to sort out.

Contact Us

If you've got any questions about shipping or delivery or just want to know what's going on with your order, our customer support team are here to help - you can find us on our website.