privacy policy

This privacy notice explains how this website (hereafter "the Shop") gathers and safeguards any details that you provide to the Shop while browsing this website. The Shop is dedicated to making sure that your privacy remains protected. If we request that you submit certain information by which you may be identified when using this website, then you can be confident that it will solely be used in accordance with this privacy notice. The Shop may revise this policy periodically by modifying this page. You should review this page occasionally to ensure that you remain satisfied with any revisions.

What we gather
We may gather the following information:

name
contact details including email address
demographic details such as postcode, preferences and interests
additional information relevant to customer questionnaires and/or promotions
For the complete list of cookies we gather see the List of cookies we gather section.

What we do with the information we obtain
We need this information to better understand your requirements and deliver you with an improved service, and specifically for the following reasons:

Internal record maintenance.
We may use the information to enhance our products and services.
We may occasionally send promotional emails regarding new products, special promotions or other information which we believe you may find useful using the email address which you have supplied.
From time to time, we may additionally use your information to reach out to you for market research purposes. We may contact you by email, telephone, fax or mail. We may use the information to personalise the website according to your interests.
Security
We are dedicated to ensuring that your information is protected. In order to prevent unauthorised access or disclosure, we have established suitable physical, electronic and managerial procedures to safeguard and secure the information we gather online.

How we use cookies
A cookie is a small file which requests permission to be stored on your computer's hard drive. Once you consent, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular website. Cookies enable web applications to respond to you as an individual. The web application can customise its operations to your needs, likes and dislikes by collecting and remembering information about your preferences.

We use traffic log cookies to determine which pages are being visited. This helps us analyse information about webpage traffic and improve our website in order to tailor it to customer requirements. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with an improved website, by allowing us to monitor which pages you find valuable and which you do not. A cookie in no way provides us with access to your computer or any information about you, other than the data you decide to share with us. You may choose to accept or reject cookies. Most web browsers automatically accept cookies, but you can generally modify your browser setting to reject cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may include links to other websites of interest. However, once you have followed these links to leave our site, you should note that we do not have any control over that external website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites and such websites are not governed by this privacy notice. You should exercise caution and review the privacy notice applicable to the website in question.

Controlling your personal information
You may choose to limit the collection or use of your personal information in the following ways:

whenever you are asked to complete a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your preference at any time by informing us using our Contact Us information
We will not sell, distribute or lease your personal information to third parties unless we have your consent or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find useful if you inform us that you wish this to occur.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small charge will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are storing on you is inaccurate or incomplete, please write to or email us as soon as possible, at the above address. We will promptly amend any information found to be inaccurate.